Greek Speaking Customer Service - Beauty Related

Porto, Portugal

€1059/month + free accommodation in shared company-rented apartments OR

€1259/month without accommodation.

The position for a Greek-Speaking Customer Service Representative in Porto, Portugal, offers a dynamic opportunity within a leading global beauty company. Here are some key points about the role:

Job Details:

• Location: Porto, Portugal
• Salary Options:
• €1059/month with free shared accommodation (company-rented apartments)
• €1259/month without accommodation

Key Responsibilities:

• Customer Support: Manage customer inquiries via live chat, phone, email, webforms, or social media interactions.
• Complaint Resolution: Handle customer complaints, offering precise solutions and ensuring satisfaction.
• Product and Beauty Consultation: Provide advice on beauty products, care routines, and alternatives, addressing customer queries efficiently.
• E-Commerce Assistance: Answer questions regarding returns, deliveries, refunds, and other e-commerce matters.
• Data Protection: Address GDPR-related inquiries, handle newsletter unsubscriptions, and manage potential data breaches.
• Health Reports: Register and report health-related conditions that customers may bring up.
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Accommodation Option (if selected):

• Company-Provided Housing:
• Fully furnished shared apartments, including kitchen, TV, and internet access.
• All utilities (water, gas, electricity, internet) included.
• Bedding and towels are provided upon arrival.
• Rooms are exclusively for employees, and no pets are allowed.

Ideal Candidate:

• Proficient in Greek.
• Willing and able to relocate to Porto.
• Interested in customer-facing roles within the beauty industry.

This job would be ideal for someone who enjoys interacting with customers and providing beauty-related advice in a structured environment, with a choice between higher salary or free accommodation.

• Please note relocation to Porto, Portugal  is Mandatory