Operations Manager – Luxury Boutique Hotel in Dorset

Location:          Dorset
Salary:              £50,000 per annum + bonus

A stunning luxury boutique hotel in Dorset is seeking an experienced and ambitious Operations Manager to join their team. This is a fantastic opportunity for an established operations professional ready to take the next step in their career, with the potential to step into a General Manager role within 6 months.

As Operations Manager, you will oversee daily hotel operations, ensuring exceptional guest experiences while maintaining high operational and service standards. You will work closely with the senior leadership team and play a pivotal role in shaping both team performance and guest satisfaction.

Responsibilities

• Oversee all aspects of daily hotel operations including front of house, housekeeping, and food & beverage
• Lead, motivate, and develop a high-performing team
• Maintain and improve operational processes to enhance efficiency and guest experience
• Manage budgets, forecasts, and operational performance metrics
• Support recruitment, training, and staff development initiatives
• Collaborate with ownership/leadership to prepare for a seamless transition to a GM role

Requirements

• Established Operations Manager with a strong track record in boutique or luxury hotel environments
• Proven leadership and team management skills
• Financially savvy with experience managing budgets and KPIs
• Passionate about delivering high-quality guest experiences
• Ambitious and ready to step into a General Manager role within 6 months
• Hands-on, proactive, and adaptable in a fast-paced environment