Customer Service Advisor

Are you available for an immediate start on a temp to perm basis?

Are you the kind of person who thrives on solving problems, and making customers smile—even over the phone?

Do you want early finishes on Fridays?

Our client is a leading brand, with very exciting products, and they are looking for a Customer Service Advisor to join their growing team. If you're passionate, proactive, and pride yourself on your attention to detail, this role might just be your perfect fit.

Key Responsibilities

• Be the friendly voice on the other end of the helpline, responding to customer queries and providing solutions that impress
• Handle warranty claims, process orders, and keep things running smoothly with the Sage system
• Update stock levels and manage product websites to ensure everything’s on point
• Roll up your sleeves in the off-season and help pick orders in the warehouse
• Keep our social media buzzing by running an Instagram account or two!
• Occasionally test products and coordinate returns—yes, you’ll get hands-on

 What We’re Looking For:

• A natural communicator with an excellent telephone manner
• A multitasker who thrives under pressure
• Strong admin skills and a confident IT user
• Someone who’s not afraid to take initiative and roll with the punches