KPI Recruiting are seeking a skilled and results-oriented Process Manager to take the lead in overseeing operational activities at a key client site in London E11. This is a fantastic opportunity for a strategic thinker with strong leadership skills and operational experience, particularly within logistics, manufacturing, or IT asset disposition.

The successful candidate will be responsible for the strategic and day-to-day management of operational functions, including inbound/outbound logistics, production, quality assurance, compliance, and staff development. You will play a vital role in driving efficiency, improving processes, and ensuring health & safety regulations are met.

Key Responsibilities

Strategic Leadership

• Develop and implement long-term operational strategies aligned with business goals
• Lead, motivate, and manage operational teams, promoting a culture of excellence and accountability
• Optimise use of resources including staffing, equipment, and budget to achieve performance targets

Daily Operations Management

• Oversee daily production and logistics operations to ensure efficiency and continuity
• Monitor and analyse key performance metrics: productivity, quality, and safety
• Address operational challenges and implement corrective actions where needed

Change Management

• Collaborate with senior management to adapt operations to changing market demands
• Drive continuous improvement initiatives based on staff feedback and performance data

Compliance and Safety

• Ensure full compliance with health & safety policies and industry regulations
• Conduct regular audits and inspections to uphold workplace safety and environmental standards

Requirements

• Proven experience in an operations or process management role (preferably in logistics, manufacturing, or ITAD)
• Strong leadership skills with experience building and developing high-performing teams
• Analytical and problem-solving mindset with a focus on continuous improvement
• Proficient in using operational management software and performance tracking tools
• Excellent communication and organisational skills

Apply Now

This is a full-time, permanent role offering a competitive salary and immediate start.
To apply or request the full job description, contact Dionne at our Sutton branch on 0203 910 6786.

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