Business Development Representative | Guildford, Surrey | Hybrid Working | Full Time | £28,000 - £32,000 basic based upon experience with an OTE of £34,000 - £38,000

Our client is an award-winning, privately-owned consultative technology partner established in 1984 in Guildford, Surrey. They collaborate with top vendors like 8x8, BT, Calabrio, Five9, Fortinet, Microsoft, Mitel, and Zoom, driving their vision of a connected, sustainable future through smart technology and talented people.

They are currently seeking an experienced Business Development Representative to join their team.

The Business Development Representative is responsible for identifying, developing, and booking appointments for the sales team from a number of sources, as well as working alongside the marketing team to support the conversion of generated inbound leads and ad-hoc marketing admin.

Reporting to the marketing manager, this role involves lead generation and management, maintaining CRM data accuracy, and engaging with potential customers through outbound calls, emails, and online communication channels. The individual will work closely with sales and marketing teams to drive revenue growth and expand the company’s customer base.

The must-have’s for this role is previous experience in a similar role, live within a 30-mile radius of Guildford and have your own transport and full driving licence. (public transport in Merrow is not ideal), you will need to be driven and possess strong communication and negotiating skills.

Are you the right person for the job?

• Strong communication and negotiation skills with the ability to build relationships
• Ability to achieve or exceed sales appointment bookings in a competitive environment
• At least two years’ experience in a similar role
• Excellent written and verbal communication skills

What will your role look like?

Lead Generation & Prospecting

• Identify potential customers using on-line tools, utilising Apollo, Kaspr and intent data
• Qualify potential customers through cold calling, email campaigns, online research, events, and social outreach (e.g. LinkedIn)
• Develop and maintain a pipeline of new business opportunities, nurturing relationships with prospects
• Work with the Digital Marketing Project Executive to qualify leads using data-capturing AI software (e.g. Launched / Similar tools)
• Conduct A/B testing through HubSpot Sales to refine lead engagement strategies across various industries and Britannic’s ICP

Sales & Business Development

• Present and promote Britannic’s products and services to prospects
• Understand customer/prospect requirements and provide tailored solutions to meet their business needs
• Assist in achieving sales objectives by driving lead conversion and revenue growth

Relationship Management:

• Engage with existing and potential clients regularly to ensure satisfaction and uncover upsell opportunities
• Nurture leads through a mix of proactive outreach, including emails, phone calls, and LinkedIn messaging
• Work pipeline efficiently, ensuring timely follow-ups and professional communication
• Act as a brand ambassador for Britannic Technologies at all times

Pipeline & CRM Management

• Ensure accurate and up-to-date records in the HubSpot CRM, tracking lead lifecycle, inbound and outbound activities, and all associated sales tasks
• Participate in HubSpot strategy discussions to improve CRM utilisation and database management
• Analyse and report on monthly KPIs, including lead conversion rates, outreach effectiveness, and sales performance
• Ad-hoc admin marketing activities, e.g. uploading copy to the website and general website maintenance, scheduling LinkedIn social posts, sourcing marketing assets

Collaboration & Market Insights

• Work closely with marketing and sales teams to align sales strategies with business goals
• Report on noticeable trends/feedback from lead management activities to enhance lead conversion strategies
• Provide market feedback to improve service offerings and refine sales tactics
• Regularly update marketing and sales on lead performance insights for continuous improvement and strategy optimisation

What can you expect in return?

• 24 days of annual leave, plus bank holidays
• Birthday and volunteering days off
• Life assurance
• PMI
• Pension
• Bike scheme

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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