Account Manager

Location: Huntingdon

Job Type: Permanent, Full-Time, 37.5hrs

Hours: Monday - Friday, 9.00am - 5.00pm (4.30pm Fri)

Salary: £30,000 - £40,000 (depending on proven experience)

We are seeking a proactive and personable Account Manager to join a leading UK packaging manufacturer. This role focuses on maintaining and growing existing client relationships while delivering exceptional customer service. You’ll manage a portfolio of accounts, including some key clients, and play a vital role in driving business growth through attentive account management and commercial acumen.

This position is ideal for a motivated, organised, and confident communicator who thrives in a fast-paced, customer-focused environment.

Key Responsibilities:

• Manage, maintain, and grow existing client accounts, identifying upselling opportunities.
• Prepare and negotiate client proposals, pricing, and contracts.
• Plan and forecast client requirements, ensuring seamless supply during peak periods.
• Conduct occasional client visits for relationship building, product demos, or issue resolution.
• Take full ownership of allocated clients once handed over from the Business Development team.
• Provide holiday cover and support across the wider account management team.
• Handle day-to-day client communications, including orders, deliveries, and enquiries.
• Update clients on production schedules, stock holdings and resolve any issues promptly.

Requirements:

• Proven experience in account management or client services.
• Excellent communication and relationship-building skills.
• Strong organisational and time management abilities.
• Confident in Microsoft Office (Excel, Outlook, Teams, Word, PowerPoint).
• Commercial awareness and ability to identify growth opportunities.
• Self-motivated, proactive, and capable of working independently.
• Background in packaging is advantageous but not essential.
• Positive, solution-oriented attitude with a sense of humour.
• Comfortable engaging with senior stakeholders and blue-chip clients.
• Able to commute reliably to Huntingdon HQ and travel to clients when required.