Assistant Manager – Hospitality & Café Operations

Location: Upper East Side, New York, NY
Salary: Competitive + Comprehensive Benefits

About the Role

We are working with a confidential client preparing to open an exciting new hospitality concept on Madison Avenue in Summer 2025. Inspired by the timeless tradition of a French café-patisserie, this venue will deliver elegantly crafted pastries, breads, and specialty offerings in a refined, welcoming environment.

The Assistant Manager will play a pivotal role in supporting the General Manager with the smooth daily operation of the café. This is a hands-on leadership position, balancing guest-facing service, operational precision, and staff mentorship to ensure every detail reflects the brand’s elevated standards.

Key Responsibilities

• Lead by example on the floor, ensuring every guest receives warm, attentive, and personalized service.
• Support, train, and mentor baristas and front-of-house staff, cultivating a professional, high-performance culture.
• Assist with daily operations, including opening/closing procedures, scheduling, inventory, and vendor management.
• Maintain ambiance and cleanliness standards across the space, ensuring consistency with brand identity.
• Handle guest concerns with discretion, resolving issues gracefully and upholding loyalty.
• Support cash handling, reconciliations, and reporting in partnership with the GM.
• Serve as a brand ambassador, maintaining strong product knowledge and training staff to do the same.
• Comfortable working on your feet for extended periods (8–10 hours), moving between floor and back-of-house operations.
• Ability to safely handle equipment and supplies, including lifting items up to 50 lbs when needed.
• Flexibility to work varied hours/days, including weekends, holidays, and peak service times.

Skills & Experience

• 2+ years of hospitality or café experience, with at least 1 year in a supervisory role.
• Proven ability to inspire and lead a team in a fast-paced environment.
• Strong organizational, multitasking, and problem-solving skills.
• Professional demeanor with excellent communication skills.
• Calm under pressure with a polished and guest-first mindset.
• Food Handler Certification (or willingness to obtain promptly).

If you’re ready for this challenge and please send your resume to jessica at corecruitment dot com

About COREcruitment

COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, North America, South East Asia, Africa and Australia.

To view other great opportunities please check out our website at www.corecruitment.com or call us on 0207 790 2666 for a confidential chat about upcoming opportunities.

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