If you’re ready to join at a thrilling moment, shape the future of a very exciting brand, and have real ownership and visibility, this is your chance to shine!

I am looking for a Shop Manager who thrives of cool vibes, great work culture and loves to grow an exciting team.

What You’ll Do

• Lead the Pack:  Oversee the store in Hamburg, managing everything from staffing and sales to P&L and customer happiness. When needed, jump right in and inspire your team from behind the counter.

• Team Leadership: Guide and motivate your crew to hit company goals while keeping our unique culture alive.

• Operational Excellence: Set the bar high for how our stores run, ensuring every location under your watch is smooth, efficient, and top-notch.

• Community Champion: Build real relationships with local businesses and residents, turning our stores into neighbourhood favourites.

• Master Scheduler: Keep everyone on track with smart scheduling, so every shift is covered and every team member is ready to roll.

• Training Guru:  Master our playbooks and make sure everyone on your team is up to speed, delivering consistent quality and a fantastic experience.

• Quality Control:  Make sure every product—food or drink—is handled with care, so freshness and quality are always on point.

• Waste Warrior:  Keep waste low by fine-tuning inventory and par levels as business ebbs and flows.
  
  
• Safety First: Maintain a spotless, safe environment for your team and customers.
• Performance Tracking: Keep a sharp eye on KPIs, inventory, and supply transfers, reporting daily to keep us ahead of the game.
• Customer Growth: Work with the Brand and Marketing team to cook up fresh ideas for growing a loyal fan base.
• Financial Whiz: Take charge of the P&L for each store, spot opportunities for improvement, and find creative ways to boost performance.
• Team Builder: Support and develop your baristas, helping them grow into future leaders and managers.

What You Bring

• 2–4 years of leadership experience in hospitality or retail F&B, with a strong track record in team scaling, inventory, and supply chain management.
• Entrepreneurial spirit—you love solving problems, adapting to change, and thriving in fast-paced, start-up environments.
• Strong communication, organization, and problem-solving skills—even when things get busy.
• A knack for spotting growth opportunities and testing new ideas, all while staying within budget.
• Willingness to travel occasionally for new store launches and exciting opportunities.
• Fluent in English and German.