My client is on a mission to make this speciality experience more affordable, digital, and convenient.

 In a world where everything’s moving online, we’re putting the human touch and personalisation back at the heart of what they do.

Think of them as your friendly neighbourhood revolution, with a modern, digital twist.

They are a small but mighty team, already rocking it in Berlin, Munich, and Hamburg, and they are gearing up to take over Germany.

Now, they are looking for an Area Manager in Hamburg to join the founding team and help them make magic happen!

What you’ll do

• Lead the charge: you’ll be the driving force behind their brand’s success, working directly with the founders and city manager.
• Their goal? To become the largest in the city by 2025!
• Own the numbers: take full ownership of the P&L for your area, steering financial activities, performance, and business strategy for multiple stores.
• Open doors: contribute to opening new locations, oversee daily operations (staffing, sales, customer satisfaction), and sometimes jump behind the counter to inspire your team and wow their guests.
• Project planning pro: work with the founders to create action plans that set them up for explosive growth.
• Team champion: organise and lead area meetings, bringing fresh ideas to the table and fostering a culture of open, honest collaboration. You’ll also build a strong succession plan so everyone can shine.
• Culture ambassador: share company initiatives, champion their values, and help create an environment that’s engaging, inspiring, and just plain fun.
• Continuous improvement guru:  meet and exceed quality objectives, come up with initiatives to make the customer experience outstanding, and always be on the lookout for ways to do things better.

What you’ll bring

• 7+ years of leadership experience in retail F&B, ideally with a mix of chain experience at an international level.
• Experience in the speciality beverage world is a huge plus.
• Metric mastery: you know the numbers inside out and can turn insights into action.
• People whisperer: you’re experienced with performance management, benefits, and incentives, anything that helps build a winning culture.
• Travel ready: you’re up for occasional trips to explore new locations and meet potential partners.
• Entrepreneurial spirit: you’re solution-orientated, love building from the ground up, and aren’t afraid to roll up your sleeves and dive into whatever needs to be done.
• Creative visionary: you spot growth opportunities, test ideas quickly, and aren’t afraid to fail fast, all while working within tight deadlines and budgets.
• Language skills: you’re fluent in both English and German at a professional level.