File Opening Assistant Residential Conveyancing 25K

Main Responsibilities:-

• You will oversee general office administration such as logging incoming cheques, maintaining internal registers, storage of deeds and documents etc.
• Opening new files as appropriate is a key part of the role, including taking initial enquiries, sending out initial letters and making appointments for client visits, transferring time/relevant documents and closing files.
• You will answer incoming calls, take messages and follow through any necessary actions where required.
• Providing quotations to prospective clients and introducers and building relationships with them.
• Arrange the file opening process for the conveyancing team across multiple offices, including taking initial calls, providing clients with quotes via an online portal, and gathering information from clients to open files.
• Ensure all clients personal details are kept up to date on our electronic system.
• Send electronic ID checks to all clients for the conveyancing team across multiple offices.

Benefits:-

• Firm wide annual bonus scheme, in addition to a competitive salary
  
  

• 4% Pension employer contributions offered through Standard Life
  
  

• 25 days holiday entitlement per year (FTE) with an additional three days off at Christmas
  
  

• 5 extra days paid leave on your 5-year anniversary – (and every 5 years thereafter)
  
  

• Life Assurance providing your loved ones with a 3 X salary death in service benefit
  
  

• Employee Assistance Program – a Freephone number you can call 24/7 for personal, legal and financial issues; to arrange counselling and a GP helpline
  
  

• Free annual flu injection