Office Host

Location: Newcastle-Under-Lyme

Hours: Monday to Friday, 8.30am – 6pm

Salary: £32,000 per annum

The role:

We’re recruiting for a polished and professional Office Host to join our client’s growing Front of House team. This role is the first point of contact for visitors, delivering a high-end, seamless experience that reflects the client’s values of quality, professionalism, and discretion. The right candidate will create a welcoming, refined office environment and play a key role in upholding the culture and standards of the business through warm, attentive service. This is the perfect role for a professional individual, with previous experience of working in high-end customer facing roles such as Hotels, Spas or even Cabin Crew!

Responsibilities

• Acting as the first point of contact for all guests, delivering a seamless, high-level service from arrival to departure, including greetings, refreshments, and ongoing care
• Representing the brand with professionalism, discretion, and personalised service at all times
• Maintaining an immaculate and welcoming reception and client suite to reflect a premium environment
• Supporting internal events and client meetings with precise, discreet food and beverage service, following hygiene best practices
• Managing meeting room setup, refresh, and turnaround efficiently, anticipating client needs for longer sessions
• Ensuring all shared spaces—lounges, refreshment points, and print hubs
• Providing onboarding support for new colleagues, including workstation setup, basic IT assistance, and office orientation
• Updating seating plans and coordinated desk moves smoothly with minimal disruption
• Conducting daily checks on AV equipment, kitchen appliances, and office systems, reporting any issues promptly
• Handling post distribution, courier coordination, confidential waste management, and stationery stock levels via the Helpdesk

Key Requirements:

• Maintains a consistently refined appearance, meeting high standards of dress and presenting with polished confidence
• Communicates clearly and respectfully in both speech and writing, naturally building rapport with clients and colleagues
• Trusted to operate discreetly in sensitive environments, handling confidential information with sound judgment and professionalism
• Delivers high-quality service with care and precision, combining warmth, attention to detail, and intuitive support
• Stays composed and solutions-focused during last-minute changes, delays, or unexpected challenges
• Navigates high-end settings with quiet efficiency, providing seamless service without drawing attention
• Readily adjusts to early starts or late finishes when required, showing strong commitment to team and client needs
• Works with a positive, team-first attitude, aligned with a shared drive for excellence and a strong workplace culture

Interested? Call Meg on 01782 712230 or email MegW@kpir.co.uk

INDCOM