Director of Rooms – Ultra-Luxury Resort, Saudi Arabia

Location:           Saudi Arabia
Package:           Competitive tax-free salary + luxury accommodation + full expat benefits
Contract:          Full-time | Live-in | Relocation supported

An exciting opportunity has become available for an experienced and guest-focused Director of Rooms to join a luxury 5-star resort in Saudi Arabia. This pivotal leadership role requires a dynamic hospitality professional with a strong background in front office, housekeeping, and guest experience operations within a high-end resort or hotel environment.

As Director of Rooms, you will oversee all Rooms Division departments, ensuring smooth daily operations and the delivery of exceptional guest service in line with the resort’s brand standards. You will inspire and lead your team to create a warm, efficient, and seamless guest journey from arrival to departure.

Responsibilities

• Oversee Front Office, Housekeeping, Concierge, and Guest Relations teams
• Ensure the highest standards of guest service and operational excellence
• Lead, train, and develop department heads and front-line staff
• Monitor and manage departmental budgets, forecasts, and cost control
• Implement and uphold brand service standards and quality assurance
• Work closely with other departments to ensure a cohesive luxury experience
• Handle VIP guests and special requests with discretion and professionalism

Requirements

• Proven leadership experience in a similar Rooms Division or Director of Rooms role within a luxury hotel or resort
• Strong operational background across Front Office and Housekeeping
• Exceptional people management and communication skills
• Financially literate and results-oriented
• Naturally service-driven, with a keen eye for detail and guest satisfaction
• Previous experience in the Middle East or luxury resort environment preferred