Sales Processing Assistant 

Newcastle Under Lyme 

£26,000 per annum 

Monday to Friday 

We’re looking for a friendly and organised Sales Processing Assistant to join our busy team. This is a great opportunity for someone who enjoys working with people, has a keen eye for detail, and thrives in a fast-paced environment.

About the Role:

You’ll sit within the sales team, supporting day-to-day operations by processing orders, handling customer enquiries, and ensuring calls are passed to the right departments. You’ll be a key part of making sure our customers receive excellent service from start to finish.

Key Responsibilities:

• Process customer orders and quotations accurately
• Answer incoming calls and direct them appropriately
• Assist customers with queries in a professional and helpful manner
• Maintain clear and accurate records of communications and transactions
• Work closely with internal teams to ensure smooth operations
• Support improvements to sales processes and customer experience

What We’re Looking For:

• Strong communication and interpersonal skills
• Excellent attention to detail and organisational skills
• A proactive, team-oriented approach
• Previous experience in customer service or sales support (preferred)
• Competent with Microsoft Office and CRM systems
• Must have access to a car and a valid driving licence due to location

What We Offer:

• Supportive team environment
• Opportunities for growth and development
• Competitive salary and benefits
• A role where your contribution makes a real difference
• Flexibility to work contracted hours over 4 days, subject to workload and managers discretion 
• 30 days holiday (including statutory) rising to 33 days after one years’ service and beginning of next calendar year 
• Annual business performance related bonus (non-contractual) 
• Auto enrolment pension. Initial 5% employee contribution, after 3 years’ service compnay will pay all contributions
• After a qualifying period; private health care (taxable), critical illness cover and death in service cover 
• Full training will be given for all roles 
• Opportunity for progression and training.  All roles advertised internally. 
• Excellent modern working environment. 

Call Leanne 01270 589943 or email you CV to leanne@kpir.co.uk

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