Director of Studio Operations – Fitness franchise business

Location:             London

Salary:                  £70,000 - £80,000

About the Role

My client is a brand-new Fitness concept coming to the UK. They are established internationally and are moving the franchise to England. They require a dynamic and driven Director of Studio Operations to oversee the growth, culture, and operations of the studios. This is a leadership role designed for a highly motivated individual who thrives in managing people, driving performance, and delivering an exceptional client experience. The Operator will serve as both a business leader and cultural ambassador, setting the tone for the studios while ensuring operational excellence and long-term growth. This is a multi-faceted role that requires strong leadership, business acumen, and a passion for health, fitness, and community building.

Key Responsibilities

• Lead and manage day-to-day studio operations in alignment with company strategies, policies, and procedures.
• Ensure delivery of exceptional client experiences that reflect the brand and service standards.
• Track and analyze performance through KPIs including sales, client retention, utilization, expenses, and payroll.
• Plan and execute local marketing initiatives to drive new client acquisition and exceed revenue targets.
• Cultivate lasting relationships with clients, local fitness/wellness communities, partners, and influencers.
• Oversee staff and class scheduling to maximize efficiency and maintain service quality.
• Manage studio inventory including supplies, retail products, and beverages.
• Organize and host team meetings, staff training, and community-building events.
• Proactively address and resolve client inquiries or concerns to ensure satisfaction and loyalty.

Ideal Candidate Profile

• Strong leadership with proven experience in business or studio operations.
• Excellent interpersonal and relationship-building skills.
• Business-minded with the ability to track, analyze, and achieve financial/operational goals.
• Ability to inspire and motivate a high-performing team while fostering a positive culture.
• Entrepreneurial spirit, with creativity in driving marketing and community engagement.
• Passion for health, wellness, and fitness.

For more details on this role and others in Leisure, Fitness or Attractions, contact David Allen on 02077902666 or email david@corecruitment.com