Install Coordinator

Newcastle

A fantastic opportunity to work with a well established, Fire & Security firm, with a large range of customers ranging from Commercial, Domestic & Industrial sites. My client is eager to welcome a new, experienced Install Coordinator into the fold.

Package:

£24,960

Main Responsibilities

The purpose of this role is to book fire door and fire stopping jobs liaising with the tenants or housing managers on our passive fire contracts.

• Calling, texting and lettering tenants to book appointments for operatives to attend.
• Updating the CRM with confirmed appointment times and noting the accounts.
• Sending updated access details to the operatives on the field.
• Creation of calls for each contract when they come through.
• Relating with housing manager on common area actions and updating the site details of common area access.
• Planning & scheduling efficient routes for the engineers from confirmed appointments.
• Ensuring the engineers have enough planned work for each day

Knowledge and Experiences

• Excellent organisational and administration skills
• Knowledge of CRMS
• Inbound and outbound call handling
• Ability to work on own initiative and as part of a team
• Problem solving skills
• Organisation and prioritising skills
• Strong geographical knowledge of UK with a good understanding of logistics, traffic management and route planning. 

If you are local to the area and seeking a new Install Coordinator position, then please apply now. If your application is successful a 4way member will be in touch.