Quality & Facilities Manager

Location: Newcastle-Under-Lyme

Hours: Monday to Friday, 9am – 5:30pm

Salary: £35,000 per annum

The role:

We are working with our client based in Newcastle to recruit for a Quality and Facilities Manager. This is a dynamic, multi-functional role that integrates Quality Assurance, Compliance Management, and Facilities Oversight. The Quality and Facilities Manager will be responsible for leading the company’s efforts to maintain and enhance compliance with ISO 9001 standards, driving continuous improvement in quality across all operational areas. In addition, the postholder will ensure that all facilities are safe, well-maintained, and fully compliant with relevant health, safety, and regulatory requirements, supporting a productive and secure working environment for all staff.

Main duties:

• Managing and upholding the organisation’s ISO 9001 Quality Management System
• Performing internal audits and supporting external audit processes as needed
• Ensuring adherence to relevant quality regulations and company procedures
• Defining and implementing appropriate quality standards for both products and processes
• Coordinating and participating in product testing, performance evaluation, and compliance verification
• Contributing to the rollout of quality initiatives throughout the business
• Inspecting facilities, property, and infrastructure to assess maintenance, repair, security, and service needs
• Sourcing, coordinating, and overseeing external contractors and service providers
• Conducting risk assessments and supporting mitigation strategies
• Maintaining accurate records, certifications, and statutory compliance documentation
• Promoting and enforcing health, safety, and security compliance; leading routine checks and preventive actions
• Managing both planned and reactive maintenance and repair tasks

About you:

• Practical understanding of quality management systems, including experience with ISO 9001 processes and audits
• Solutions-focused mindset with strong interpersonal skills, able to communicate effectively across diverse teams and professional disciplines

• Proven ability to coordinate projects efficiently, applying logical and practical problem-solving techniques
• Skilled in handling multiple responsibilities concurrently, with a clear approach to setting priorities and managing time effectively
• Awareness of workplace compliance standards, including health, safety, and risk assessment practices
• Confident user of IT tools, particularly Microsoft Office; familiarity with SharePoint is a plus
• Over two years of relevant experience in a comparable operational or support role
• Full, clean driving licence with flexibility to travel between different work locations as required

Benefits:

• 24 days holiday
• Get Stuff Done Day
• Matched 4% pension
• Phone, laptop, staff discount, EAP etc
• Opportunities for professional development

euroInterested? Call Meg on 01782 712230 or email MegW@kpir.co.uk  

INDCOM