Production Quality Supervisor

Location: West Midlands, West Midlands, Dudley

Job Type: Permanent, Full-Time

Primary Industry: Automotive

Secondary Industry: Manufacturing and Production

Salary: £competitive

Job Duties:

• Managing Quality Engineers and Inspectors on day-to-day bases
• Inspects and improves products and monitors and develops inspection processes.
• Contribute to quality assurance policies and write procedures.
• Ensure manufacturing is adhering to product requirements per customer specifications.
• Facilitate problem solving activities related to customer concerns, customer rejects and warranty returns.
• Drive daily problem-solving activity through 8D methodology and ensure poke yokes are implemented where feasible.
• Train inspectors and Production team members to understand customer quality requirements
• Analyse daily quality performance data and report top issues to manufacturing.
• Drive PPM and scrap reductions through problem solving methodology.
• Following procedures for all IATF16949 SC and CCC requirements.
• Drive containment activity after customer concern.
• Issue quality alerts and train team members on detection.
• Assist all departments with their continuous improvement activities.
• Ensure incoming and outgoing inspection plans are being followed and are understood.
• Assist in design and implementation of countermeasure activities.
• Conducts internal audits as assigned.

Required Qualifications:

• Attention to detail and drives for results
• Makes decisions and solves problems to identify root causes.
• Possesses effective communication skills internally within the team and also with external customers or suppliers.
• Experience of working with supplier and forming good customer relationships
• Actively seeks personal growth and development.

Education:

• Relevant degree in Engineering, Quality Management or related field

Experience:

• Minimum of 5 years of experience in the automotive industry
• Previous experience in a supervisory or managerial role

Knowledge and Skills:

• Knowledge of ISO standards and quality management systems
• Proficiency in data analysis and reporting tools
• Ability to lead and motivate a team towards quality goals

Preferred Qualifications:

• Certification in Quality Management (e.g. Six Sigma)
• Experience with Lean manufacturing principles

Working Conditions:

• Work primarily in a manufacturing plant environment
• May require occasional travel for supplier audits or training purposes
• Full-time hours, with occasional weekend or evening work to meet project deadlines