SERVICE DELIVERY COORDINATOR | BURY, BL9 | FULL TIME, PERMANENT

Salary: £27,000 per annum + 10% yearly bonus
Job: Monday to Friday 8:30am – 5pm (Fully office based) 

Benefits: 25 days holiday + bank holidays, pension contribution, on-site fitness facilities, free on-site parking, yearly bonus and flexitime

Our client is looking for a bubbly, confident and communicative individual to join their Service Delivery department, on a full time, permanent basis. With a reputation for excellence and innovation, the business offers a supportive work environment and real opportunities for professional growth. If you enjoy building and maintaining strong relationships with key customers and clients, this may be the perfect role for you!

You will be:

• Assigned to managing key client accounts within the business, acting as first point of contact for assigned portfolio of clients
• Working as a multitalented account manager with the ability to provide comprehensive support to clients and progress account issues from beginning to end
• Liaising closely with internal and external stakeholders to ensure SLAs are achieved
• Coordinating with management agents to notify and proactively handle relevant issues
• Attending offsite meetings as a representative of the business
• Managing tasks and communications in line with required timescales

You will have:

• Excellent communication skills with the ability to manage tasks effectively
• Strong attention to detail with the ability to learn new processes with ease
• A proactive, positive approach to problem solving
• Previous experience in a customer-facing or coordination role, with experience in adhering to client SLAs

This is a fantastic opportunity to be part of a well-established and respected organisation that values its people. If you’re looking to make a real impact and grow your career, apply today!

INDCOM